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Workforce Strategy Case Study

Situation

Our client designs, implements, and operates supply chain and logistics solutions that assure the mission - critical readiness of its government and military clients. Those clients look to Our client to provide the products, supplies, and equipment they require - at the precise time and place they need them.

For civilian government agencies Our client acts as a "prime vendor", providing a broad range of services that include:

  • Product development
  • Product sourcing and procurement
  • Warehousing and inventory management
  • Fulfillment
  • Administrative and financial controls

Our client differs from its competitors in its ability to deliver individual employee orders rapidly and accurately and in the proprietary software it deploys to control individual employee spending allowances. Our client supports military outsourcing and privatization efforts by applying its extensive logistics management expertise to specific client support requirements. Unlike its competitors, who are typically large military contractors dabbling in logistics support activities; Our client is an established logistics management specialist of long-standing. The breadth and depth of our logistics management experience results in unique solutions which not only deliver the "best value", but which also can be implemented quickly.

The entire Logistics Group have the opportunity to grow and expand their business by adding additional government contracts. Ray & Barney Group was engaged with OUR CLIENT to take a look at the current state of their resource requirements, systems, tools and organization structure. The goal of this engagement was to identify the current state of OUR CLIENT and what changes in organizational structure could be made to help create a model that was scalable and could handle future growth.

Ray & Barney Group found that OUR CLIENT had a solid foundation in existing delivery methodologies with each contract, but they run independent of one another and there is a gap in the sales focus of the organization.

Approach & Solution

Ray & Barney Group employed a Practical Phased Approach, first introducing an in-depth look at the current organizational structure. This included a focus on employee job responsibilities, system requirements and tools/reporting analysis.

We engaged by performing a job analysis with each employee through interviewing and discussing their job responsibilities and challenges within the environment.

From here we documented and revised all job descriptions to better understand where there may be overlap in responsibilities and areas where there may be skill gaps. This exercise helped us to create new options for organizational structures and the benefits and limitations of each structure. We involved the stakeholders at each phase and gained team buy-in through out the process.

Through this engagement we were able to:

  • Review and Revise Job Descriptions
  • Review and Revise Organizational Structures
  • Document Key Performance Drivers
  • Outline and Highlight Performance Issues
  • Identify Resource Gaps that will drive Recruiting Initiatives
  • Recommend new Streamlined Structures

Client Benefit

OUR CLIENT received a Jump Start in a forward looking view of the organization’s existing value and limitations and how to address those issues on a go-forward basis. Terry Smith has an option to now grow the organization in a scalable fashion that will allow his existing department to support more business versus less. OUR CLIENT is able to be positioned to drive more government business and repeat successes while continuing to satisfy clients and deliver projects.

Financial Impact / Return on Investment

Increased employee effectives, higher productivity, optimized resource plan, and a scalable solution to support ongoing business.

Application of Strategic Resource Management

The following table depicts the core elements of the engagement and the focus of Terry Smith to Find, Develop and Maximize his organization!

Maximize
Workforce Strategies
Find
Consultative Recruiting
Develop
Organizational Development

Business Goals & People Strategy Alignment

Capture therightDNA™

Prioritization Process

Human Capital Costs Assessment

Retention Analysis

Human Capital Dashboard

Retained Search

Outsourced Recruiting

Staffing

High Impact Recruiting

Topgrading

Succession Planning

Executive Coaching

Competency Assessment/Alignment